This policy explains how The Career Shift Coach ("we", "us") collects, uses and protects personal data when you use https://thegolivecoach.com or contact us. We process personal data in line with India's Digital Personal Data Protection Act, 2023.
Data we collect
- Details you submit: name, mobile number, email address, city and course interest.
- Campaign information: the page you came from and advertising parameters (such as UTM tags or click IDs), so we know which channels help learners find us.
- Usage data: pages visited, device and browser information collected through analytics tools.
How we use it
- To call, WhatsApp, SMS or email you about the courses and counselling you requested.
- To share syllabus, fee and batch information, and to enrol you if you decide to join.
- To measure and improve our website and advertising.
Consent
By submitting a form you consent to us contacting you for these purposes, including on numbers registered with DND. You can withdraw consent at any time by emailing [email protected] or replying STOP on WhatsApp.
Who we share it with
We do not sell your personal data. We share it only with service providers that help us operate, such as our CRM (TeleCRM), website hosting, communication and analytics providers, under appropriate confidentiality obligations, or when required by law.
Retention
We keep enquiry data for as long as needed to respond to you and for our legitimate business records, and delete or anonymise it when it is no longer required.
Your rights
You may ask to access, correct or erase your personal data, withdraw consent, or raise a grievance. Contact us at [email protected] and we will respond within a reasonable time.
Cookies
Essential storage keeps the website working, for example remembering your form progress, your chat conversation and your cookie choice. It is always on and is not used to track you.
Analytics and advertising cookies (such as Google Analytics and Google Ads through Google Tag Manager, and Microsoft Clarity) help us measure and improve the website. They are used only if you choose "Accept all" in the cookie banner. You can change your choice at any time with the , also linked in the footer of every page.
Our contact page embeds Google Maps, which may set its own cookies. You can also block or delete cookies through your browser settings.
Contact
The Career Shift Coach · [email protected] · +91 73392 48600